Speak and Seek — Support

Speak and Seek: Kids Speech

Email AiWithoutNoise@gmail.com and I will answer you personally. Speak and Seek is made by one parent-developer, so there is no ticket queue and no bot — just me. If something is broken or your child is stuck, please say which device you are on and what happened.

Shelly can't hear my child

This is almost always iOS Dictation rather than the microphone. iOS grants the microphone but still refuses speech recognition until Dictation has been switched on once on that device, and the switch in Settings can read ON while that first confirmation is still outstanding.

The app can fix this without you leaving it: when it happens, a card appears with a text box. Tap the 🎤 microphone on the keyboard, say a word, and choose Enable Dictation if iOS asks. That is all it takes, and it only has to be done once per device.

How do I get to the parent settings?

Tap Parents, then hold a finger on each of the two circles at the same time for three seconds and answer the multiplication question. The gate is there so a child cannot reach prices, purchases, links or your data.

How do I cancel a subscription?

Subscriptions are managed by Apple, not by this app: open the Settings app, tap your name, then Subscriptions. Cancel at least 24 hours before the period ends. If you bought Lifetime there is nothing to cancel.

Everything listed as free in the App Store description stays free either way.

Will my child lose their progress?

Progress lives on the device and rides along in your normal iPhone or iPad backup, so a new device restored from backup keeps it. Deleting the app without a backup removes it — there are no accounts and nothing is stored on a server, which is also why nobody but you can see it.

Something else

Email me. Bug reports are welcome and so are requests — a lot of what is in the app came from parents asking for it.